Frequently Asked Questions

Everything you need to know about shopping with Peppy.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your Peppy pieces sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed 'Size & Fit' guide. We provide exact measurements for every garment to ensure you find your perfect match the first time.

Do you ship internationally?

Yes, Peppy ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your door.