Returns & Exchanges

At Peppy, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn apparel. Simply ensure your items are in their original condition with tags attached to receive a full refund or store credit.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship It Back

Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for peace of mind.

4

Receive Your Refund

Our team will inspect the returned garments within 5 business days, and your refund will be processed back to your original payment method immediately after.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing